Enterprise Content Management – Features and Benefits

A fully automated and optimized printing and imaging environment can maximize productivity, improve efficiency and contribute positively to the customer experience. Automating an organization’s print environment can help save more than 30% of its printing costs, and mechanizing paper-intensive workflows can improve it even further. Enterprise Content Management (ECM) solutions address unstructured data in physical documents, emails, word processing, digital images, PDFs, etc. by scanning, storing, preserving and delivering content on-demand or interactive … ECM solutions manages the complete content lifecycle to meet business-critical needs, eliminate bottlenecks, optimize security, and minimize overhead.

Business Need: Today, organizations face challenges in managing content and information across departments. So the smart organizations are looking for the innovative service providers to manage the complex structured and unstructured content and align with the business rules. Business applications are becoming mobile, so organizations are looking to implement ECM solutions to maximize business opportunities and improve decision making with effective strategy effect.

Core Features of ECM Solutions:

  • Content creation: The content is gathered from a variety of sources such as email, instant message, text document, spreadsheet, electronic forms and paper documents / forms.
  • Scanning and Content Capture: Documents are captured and scanned through a scanner or multifunction device. The images taken through these devices are processed and centralized to another business system to optimize the scanning. The documents are translated using effective recognition technologies that extract the required data.
  • Indexing and Search: Based on keywords or full text, the captured data from the scanned documents is categorized for future retrieval based on taxonomy.
  • Data archiving and retrieval: The ECM solution benefits you by providing a system that allows you to get the information that has been inserted before.
  • Sharing and collaboration: This feature of ECM solution allows internal and external users to create and maintain projects by sharing and collaborating on the common platform.
  • Multi-channel delivery: ECM solutions seamlessly integrate with other enterprise applications and allow you to manage and deliver content across multi-channels.
  • Document version and access control: Access to content is limited as required at every stage of creation, implementation and management.
  • Forretningsprocessestyring: The integrated ECM solutions provide the storage of internal documents that meet business requirements for physical documents as and when required during the business process.

Real-time benefits from our ECM solution:

  • Easy storage of paper documents through scanning and electronic form conversion
  • Cut down on manual intervention and increase productivity
  • Simplify and automate processes, reduce costs, eliminate human error and prevent loss of information
  • Easy maintenance and tracking of documents
  • Access anytime via mobile and other devices
  • Minimize / remove storage costs for paper documents
  • Improved monitoring of critical business processes
  • Integration with existing ERP, CRM

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