The importance of cross-cultural training

With globalization increasing, more international education exchange and cross-cultural interactions are encouraged. This has led to cross-cultural training becoming a discipline in recent times. Traditionally, multinational corporations only spent their training efforts exclusively on posted executives. This resulted in assumptions about how the business should be conducted internationally.

For example. Multinational companies believed that repeating existing staff in foreign countries, including the same perspectives and technical knowledge, would keep the company going. This business culture had a typical top-down management structure, making major decisions at headquarters level. Line managers should manage day-to-day operations by adhering to company rules without engaging in cross-cultural issues.

It was that time. Today, the international business environment is different. With an aggressive competition going around, multinational companies around the world have identified the growing need for international leaders to be equipped with skills to work hand in hand with people from diverse cultural backgrounds. It is also becoming increasingly important to train all possible employees so that there are very skilled staff available as needed.

Many industries fear that investing resources in training staff in cross-cultural training can be wasted if it ends up with overseas failures. As this is the case, there is a greater demand for specialized training programs to reduce costs and also provide the relevant skills needed for employees. They believe that training can be a substitute for actual living experience in a foreign country. It is better that way rather than being transferred to another culture and posing the risk of causing damage by cultural shock and misunderstanding. Furthermore, the cost of cross-cultural training is not much compared to the danger of sending inexperienced employees to international assignments.

An important aspect of cross-cultural training is the need to have ethics and to create policies that help employees make decisions that have moral implications. Without them, foreigners can do poorly in foreign countries and end up reflecting poorly on their company’s image.

Another aspect is alliances and partnerships for organizations. When companies of different nationalities work together for a joint venture, it would provide a form of education, provided that both companies recognize the need to pay attention to each other’s culture.

The ability to have effective communication with people of different cultural backgrounds has become a necessity in attempts to shrink into business. Shrink in uniting the business world through financial and social means. This association is important to make the most of the limited resources available in the world. For this to happen, cultural interdependence is necessary. Therefore, it results in the importance of cross-cultural training.