You cannot run Microsoft Exchange Server services after event ID 7011

Is your Microsoft Exchange Server 2000 system behaving unusually? Are you unable to start several Exchange Database Server services? Is your EDB (Exchange Server Database) not accessible? Such behavior indicates Exchange database corruption, which can occur for a variety of reasons ranging from a simple user error to a catastrophic system crash. It leads to critical data loss and needs Exchange Recovery to access your mission critical data.


A) You will get event ID 7011 while working on the Exchange Database Server.

B) The Simple Mail Transfer Protocol (SMTP) service on the server computer stops responding or terminates incorrectly.

C) System crashes while running – IISADMIN, W3SVC, IMAP4SVC, RESVC and POP3SVC services. You must restart your computer when this occurs.

D) The services do not stop when you try to stop and restart them. E) You may encounter error messages similar to the following:

I. Timeout (30000 milliseconds) waiting for a transaction response from the RESVC service.

ii. Timeout (30000 milliseconds) waiting for a transaction response from the IISADMIN service.

iii. Timeout (30000 milliseconds) waiting for a transaction response from the W3SVC service.

Due to this behavior of Microsoft Exchange Database Server, your valuable data is no longer accessible. To recover your server data, you must first identify the root cause of this problem and then fix it with Microsoft Exchange Recovery.

Reasons for the problem

You may encounter this behavior from Microsoft Server for one of the following reasons:

1. A message is received by the MS Exchange Server 2000 system with a damaged timestamp.

2. The message has an invalid FILETIME attribute.

3. Exchange database server is damaged due to virus infection, improper system shutdown and application crashes.


Microsoft has a hotfix for this issue. You can download it from Microsoft’s website and install it on your MS Exchange computer. However, it cannot solve the database corruption problem and the database remains inaccessible. To resolve database corruption, Exchange Server Recovery is required. You can easily repair and restore a damaged EDB file with Exchange Recovery Software. They are powerful enough to systematically scan the entire database and extract all damaged mailboxes. They extract all mailbox objects such as emails, notes, contacts, tasks, calendar items and more.

Source by Axel Culver